Privacy Policy

At Speedy Pit Stop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we handle and safeguard any customer information collected during the course of our business.

Information We Collect

We may collect information such as your name, address, phone number, email address, vehicle information, license plate number, and Vehicle Identification Number (VIN) when you schedule service, request an estimate, authorize service, or communicate with us.

How We Use Your Information

Information collected is used for purposes related to providing automotive services, including preparing and sending estimates and invoices, scheduling appointments, communicating with you, identifying vehicles, and maintaining accurate service and customer records.

Electronic Communications

Estimates, invoices, service information, and other communications may be sent by email or other electronic means and may include personal and vehicle information you have provided to us. We use reasonable measures to protect customer information during electronic transmission, including encrypted connections when supported by the receiving email provider. However, ordinary email is not end-to-end encrypted and cannot be guaranteed to be completely secure.

Please do not send highly sensitive information, such as passwords, Social Security numbers, bank account information, or payment card information, by ordinary email.

Payment Information

If you choose to make a payment by credit card, debit card, or PayPal through our website, payment information may be requested and collected directly by the applicable third-party payment processor. We do not receive or have access to your complete credit or debit card information, and we do not store or maintain that information in our records.

The payment processor may provide us with limited transaction information, such as the payment amount, date, payment status, transaction or reference number, and other information necessary to identify and document your payment.

Data Protection and Disclosure

We respect the privacy of our customers and do not sell or rent identifiable customer information. Customer information may be disclosed to service providers as reasonably necessary to operate our business, communicate with you, process transactions, or provide requested automotive services. Information may also be provided to third-party contractors when necessary to perform or assist with services requested for your vehicle.

Customer information may also be disclosed when required by law, court order, legal process, or as reasonably necessary in connection with a legal claim or proceeding.

Vehicle Images and Public Statements

We routinely photograph vehicles at intake and may also photograph them during service and before delivery. These photographs are maintained as part of our service records and may be used to document vehicle condition, pre-existing damage, installed equipment, completed work, or other matters related to the services provided.

We may occasionally use photographs of vehicles we have serviced for informational, marketing, advertising, or promotional purposes. When photographs are used publicly, we will take reasonable measures to avoid displaying personally identifiable customer information, including names, addresses, license plate numbers, VINs, or documents containing personal information.

We may also quote or reproduce comments, reviews, recommendations, or other statements about our business that you have voluntarily made publicly available, including statements posted on social media, review websites, or other public platforms. We will not attribute a public statement to you in a manner that discloses additional personal information beyond information you have already made publicly available.

Security and Diagnostic Data

We may collect your IP address and browser information to enhance security and diagnose issues on our website.

Cookies, Tracking, and Advertising

Our website does not use cookies directly. However, third-party services such as Google Analytics and Google Ads may use cookies to collect information about your interactions with our site for analytics, security, and advertising purposes. These tools help us understand how visitors use our site and enable remarketing, showing tailored ads to users based on their interests. No personally identifiable information is shared. You can manage or opt out of cookies and personalized advertising through your browser settings or Google's ad settings.

Your Consent

By using our services or contacting us, you consent to the collection and use of data and your information as described in this policy.

Updates to This Policy

We may update this Privacy Policy as needed to reflect changes in legal requirements or business practices. The most current version will always be available on our website.

Last updated: August 18, 2026